Shipping
Pricing is shown in Australian Dollars as indicated at the time the order is accepted. We deliver to selected international countries. For a full list please contact us at hello@mosthelabel.com. All international parcels are sent using DHL Express.
Holiday Hours
MOS will customer service and shipping will still be active during the Christmas Holiday period, however we will have reduced staff over during this time. We appreciate your patience as we endeavor to get your purchases to you as quickly as possible.
Australia
All parcels are sent using a variety of courier companies, which will require your signature upon delivery. The parcel should be delivered to your home or work address within 1-5 working days, depending on where you live. 1 day for Metro and 1-3 days country (orders to be placed before 1pm). For orders over $300, express delivery is free Australia wide. For orders under $300, you have the choice of $10 Standard Shipping or $15 Express Shipping.
Please remember that during busy times, delivery may take longer and any delays by the courier service are out of our control.
New Zealand
Parcels to New Zealand should be delivered to your home or work address within 1-3 working days by DHL Express. Orders under $300.00 AUD will incur at $25 shipping fee, while orders over $300.00 AUD incur a $20.00 AUD shipping fee.
United States of America / North America
Parcels to the United States of America should be delivered to your home or work address within 2-3 working days. We use DHL Express for all international orders. For orders $300.00 AUD and over, shipping is $20 AUD. Orders under $300.00 AUD incur a $25.00 AUD shipping fee.
Asia
Parcels to select Asian countries should be delivered to your home or work address within 2-3 working days. We use DHL Express and offer $20 AUD delivery on orders $300.00 AUD and over. Orders under $300.00 AUD incur a $25.00 AUD shipping fee.
Europe
Parcels to select European countries should be delivered to your home or work address within 2-4 working days. We use DHL Express and offer $20 AUD delivery on orders $300.00 AUD and over. Orders under $300.00 AUD incur a $30.00 AUD shipping fee.
Customs
When ordering goods from mosthelabel.com for delivery to any destination outside Australia, the recipient may be charged import duty and other taxes including but not limited to sales tax which are levied on import values above a threshold by the customs authority in that overseas country. It is the responsibility of the purchaser to pay these amounts to the freight company if applicable prior to delivery. It is outside our area of control and responsibility to determine, advise or influence these charges. As customs policies vary drastically from country to country, you are requested to direct queries of this nature to your local customs office. Customers should also note that the recipient is to be regarded as the Importer. As such you will need to comply with whatever regulations are required in this regard in the country of the recipient. Mos The Label is neither able to advise on the process to claim back nor able to refund, any duty and taxes paid should a purchase be returned.
Payment
Payment is only accepted by means of the credit card types as shown as well through as PayPal and AfterPay. We are unable to process any other payment form. All sales are assumed to be made to persons over the age of 18. Should you be under 18 years old, you will need to have the involvement of a parent or guardian.
